COLLEGE: GENERAL TERMS & CONDITIONS OF STUDY

Refund
1. A ‘course’ means the total period of study as shown on the Offer of Enrolment.

2. Refunds will only be issued if a student’s visa application is rejected:

• If a student is unable to commence a course because their visa application has been rejected. The student will receive a refund of any course fee and/or deposit paid (minus an £150 Administration Fee). Documentary evidence from the Home Office / British Embassy that the visa application has been rejected must be provided.
  
• There will be no refund if the visa has been rejected on the grounds of fraud, deception, forgery or deceit.

3. There will be absolutely no refund of course fees made after the course start date.

4. Applications for refunds must be in writing to the College Manager before the start of the course. Any refunds payable under this policy will be made within 4 weeks of receiving the written request.

5. Refunds will be paid by cheque or bank transfer for currently enrolled students. It is not possible to pay refunds in cash.

6. If a student wishes to dispute the decision on a refund of course fees, the student has a right to resort to the College complaints policy (which does not affect the student’s right to pursue other legal remedies).

7. When the refund is made, the College will advise the UK Home Office that the offer of a place has been cancelled.

8. In the event of a refund being refused, the student will be allowed to take up the course at a later date of the student’s choosing, provided said date falls within the academic year as defined by the College.

Transfer
Transfer within the College
If a student wishes to transfer their enrolment after a course has started to another course at the College, any balance of the course fee paid will be transferred to the new course.

Transfer to another learning institution
No fee transfers will be made to other learning institutions.

Transfer between students
In some cases, it may be possible to transfer fees to another student if you can find somebody else who wishes to take the course. The College will not find another person for you and will not take part in any arrangement made between you and the new student (or any employer/person responsible for payment of fees).

In all cases, course transfers will be subject to an Administration Fee of £100.

Enrolment/Registration
All international students must register at the College with a valid ID (passport and police ID) and one passport-sized photo. Students who fail to enrol will be reported to the Home Office within 10 days of the agreed enrolment date.

If a student fails to enrol or, for any reason, applies to terminate their study, their status as a student of Excel College will be terminated and this change will be reported to the Home Office.

Attendance
UKBA requires that Excel College report every student who misses 10 consecutive classes. This is a Home Office requirement for study visas. Excel College requires every student to attend at least 80% of the classes in order to receive a course certificate. Leave of absence must be reported to the Director of Studies for permission. Otherwise it will be regarded as truancy / unauthorized absence.

Classroom Behaviour
Students must maintain good relationships between classmates by respecting traditions and religions from other countries. Students will not behave in an offensive manner in class or in activities associated with the College.

Students must take care of College property and maintain the sanitation of the classrooms. Any damage to College property will be compensated for by the student who caused the damage.

Any incident of violence will be deemed as a breach of College regulations and – regardless of previous behaviour – the student will be immediately excluded from the classroom and College permanently with no right of refund.

Study Rules
Students will communicate in English in the classroom and will use English as much as possible outside the class.

Pair and group work is important for improving fluency and listening. Do not criticise classmates for having a different accent to your own; it is a fact that more people in the world today speak English as a second language than as a first language. Remember that everyone has an accent!

Every student must complete the homework set by their teacher.

If a student does not comply with any of these guidelines, the College will not accept responsibility for lack of improvement.

Full details of College policies and procedures are made available to students in the Student Handbook or can be requested directly from the College. The College reserves the right of explanation.

WEBSITE: TERMS & CONDITIONS OF USE

By using this site, you acknowledge and accept these Terms and Conditions of use. If you do not accept these Terms and Conditions of use, you may not use this Website.

Use of Website
The College has set up and maintains the Website for the personal information of the User. The User may only download the Material on this Website for his own use, provided that such use is non-commercial and is for private purposes only. The User should assume that, unless otherwise advised, everything seen or read on the Website, is copyright of the College and protected by worldwide copyright laws. The User may not for any public or commercial purpose sell, modify or amend, reproduce, distribute, display, perform in public, derive other work from or otherwise use any of the Material in any way. The User may not use or display the Material on any other website for any purpose. Unauthorized use of the Material may violate copyright laws, trademark laws, privacy, and protection of data and human rights legislation. The User may not establish links to third party websites unless prior permission of the College has been obtained.

Trademarks
The trademarks, logos and service marks seen on the Website are registered and unregistered trademarks of the College, its associated organisations or its authorised associates or are licensed to the College by third parties. Nothing contained on the Website should be taken as granting, by any construction any licence or right to use any trademark, logo or service mark displayed on the Website without the written permission of the College or the third party owner of such trademark, logo etc. or such third party who owns the trademark. Misuse of any trademark displayed on the Website, or any other Material, except as provided herein, may result in legal action being taken against the User.

Copyright Notice
All contents of this Web Site are: Copyright Excel College, Manchester. All rights reserved.

Privacy
The User acknowledges that the College may analyse aggregate any non-personally identifiable data relating to the use made of the Website. Email addresses and other personally identifying data are only made known to the College when voluntarily submitted by the User.

Users' Copyright
Any material transmitted to the Website by the User by electronic mail or other means, will be treated as non-confidential and non-proprietary by the College, and by posting material to the Website, the User automatically assigns to the College a royalty-free, perpetual, irrevocable and non-exclusive license to use such material as the College wishes.

Links
The Website may contain links to other sites operated by third parties. The inclusion of such links does not imply endorsement by the College including endorsement of services or products offered on such sites. The College is not responsible for the content or accuracy of any other sites linked to the Website, and the User uses such links at his/her own risk.

Disclaimer
The Material is intended to be for general information purposes only. The User uses the Website at his/her own risk. The College does not warrant or represent that the Material is accurate, complete, free of errors, truthful, reliable or that, by using the Material, the User will not infringe rights of third parties.

The College does not guarantee that the Website will function correctly or that the Website and its associated servers and equipment are free of viruses or other harmful elements. The College will take no responsibility for damage, to the User’s or any other equipment or software, resulting from use of the Website. The College will not be responsible for the costs of, or effecting, servicing, repair or replacement of equipment, software and licenses arising from the use of the Website.

Limitation of Liability
The College shall not be liable for any loss arising out of or in connection with the use of information available from the Website whether direct or indirect.

General Provisions
Unless otherwise specified, the Materials on the Website are presented solely for the purpose of providing information about the College and services and products of the College. The College does not represent that the College’s Material is appropriate or available for use in every country of the world. The User uses the Website at his/her own risk and is responsible for compliance with applicable local laws. Any claim the User may initiate with respect to this Website must be commenced within two years after the subject of the claim arises or such claim is barred. These terms will be governed by and construed in accordance with the laws of England and Wales. The waiver by the College of a breach of any provision of this Agreement will not be interpreted as a waiver of any other or subsequent breach.